Business IT for just £13.50 per month per device.
What could be fairer than that?
Unlimited remote support during opening hours including remote monitoring and antivirus.
Whats included?
With our monthly support package you'll get unlimited hours of remote support on each device you have registered with us.
You will get remote monitoring, managed patch updates, antivirus and a dedicated contact email to get straight through to us.
This covers everyday computing problems such as problems with printing, emails, office applications and more.
Full details on our support contracts can be found here
Getting support is simple and easy
Call us on 0333 050 6886 or email help@jeccl.co.uk to get the ball rolling
We'll arrange a time to come to site and install our agent or provide you a link to your customised installer file and email documentation to explain how to install it yourself.
Give it 24 hours for your device to complete registration with our system
Thats it!
Basic terms
Hours are during normal business hours 9AM - 5PM Monday-Friday excluding Bank holidays.
Out of hours service is available, please contact us to discuss your needs.
Pay As You Go support is £75 per hour.
Servers are £120 per month for remote support.
Remote monitoring contracts do not guarantee a fix, there may be hardware required or specialist software support and factors beyond our control such as internet speeds. You will be quoted for any work before it is undertaken if it is not covered by your support contract.
All incoming tickets for contract clients are assigned a priority by our helpdesk team. More details about our contracts can be found here